Which Land Registry website is the official one?

GOV.UK in a search results page

Customers sometimes contact us because they’ve come across a website with “Land Registry” in its name and want to know if it’s official. Commercial service providers that aren’t part of Land Registry may use the words Land Registry in their title or descriptions. These companies can legally purchase information from us and then re-sell it at a higher…

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EuroGeographics Board membership for Land Registry

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On 28-30 September 2014 Chișinău, Moldova hosted the EuroGeographics 2014 General Assembly. EuroGeographics represents the European National Mapping, Cadastral and Land Registry Authorities. By providing a single point of contact, they enable government, business and citizens to benefit from their collective expertise, products and services. Their mission is to further the development of the European Spatial Data Infrastructure…

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Local Land Charges team meets with delegates at Old Trafford

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On Monday our Local Land Charges team met with delegates from across the country at the 2014 Developing Commercialism in Local Government Conference 2014 in Manchester.

Held at Old Trafford – home of Manchester United Football Club – the event attracted delegates from across local government to network and to explore creating a culture of innovation when redesigning services.

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Getting our alpha user stories straight

User needs

As with every good alpha we’ve been spending time discovering our main user needs for customers and stakeholders – working with them to explore what Land Registry services will look like in future. I’m Helen Cassidy, a Researcher at Land Registry – I’m part of the alpha team looking at developing our new digital services through the…

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e-DRS: 1 million applications and counting…

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We are proud to announce that we have received over a million applications through the electronic Document Registration Service (e-DRS). The success of e-DRS is in no small part due to the hard work that customers have put into development and enhancement of the service alongside Land Registry’s teams and we’d like to take this opportunity to say thank you to everyone who has been involved.

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A MacBook tattooed with trendy stickers

MacBook

I’ve recently come back to a world I’ve missed – product/service development at Land Registry. On returning to take up the role of Service Manager on the alpha, I’ve found it’s a world that’s moved on – it’s grown new limbs, ditched the old school satchel and replaced it with a MacBook tattooed with trendy…

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Who else wants to help improve digital services for citizens?

Land Registry's Digital Transformation Day

Land Registry has invited local government representatives to attend our latest Digital Transformation Day (DTD) on Monday 13 October. This free event at our Leicester Office, the historic former site of the Pex Sock factory, aims to explore the latest digital service solutions for citizens. To find out more about the event Melissa Croxall, Local…

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Muli Bwanji (how are you?)

International Land Registry team in Malawi

A Land Registry team has been invited by the Ministry of Lands and Housing (MoL) in Lilongwe, Malawi to assess the requirements for the implementation of a new land policy for the country. Find out more about life on the mission from one of the International team members.

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Developing a new House Price Index

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The four producers of official house price statistics (Land Registry, Office for National Statistics (ONS), Registers of Scotland and Land & Property Services Northern Ireland) announced in November 2013 that we’re identifying options for the production of a single definitive UK House Price Index (HPI). During 2014 we’ve reviewed available data sources and developed a calculation method.

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Enabling people to live in better places? That’s the GeoVation Challenge

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Ordnance Survey and Land Registry launched their first combined GeoVation Housing Challenge at The Building Centre on Monday evening. Entrants who develop creative ideas about ‘how people can live in better places’ could share a prize pot £101,000. Ventures must use data from both organisations as part of the solution.

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Introducing front-end scanning

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We recently announced our new change programme LR Connect which continues our journey to becoming a digital organisation. Part of this journey is to prepare for our digital future by making changes to our existing systems, structures and processes. We are changing how we handle paper applications. We will scan some paper applications (including associated documents) related to properties already registered with us as soon as we receive them.

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Rural focus for Local Land Charges

Meeting delegates at the Land Registry stand

We met with delegates from across the country at the 2014 Local Government Association (LGA) Rural Conference. Held at the Crowne Plaza Hotel in Chester, the annual event brought together decision makers to explore and understand rural perspectives on some of the key topics being debated in local government. The opening address was given by…

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Our Local Land Charges proposals – latest news

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Over the last two months we have continued to discuss and provide regular updates about our Local Land Charges (LLC) proposals. This follows our announcement in June of legislation for Land Registry to become the sole registering authority for LLC in England and Wales. Members of our LLC Team went to Bournemouth in July to…

Centralising some of our work

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Over the next few months we will gradually centralise the processing of pre-registration applications and first registrations. While centralisation may change where we process an application, customer relationships with our dedicated customer teams will be unaffected by this work. This is the next step in the development of our service – a development which has…

We’ve moved to GOV.UK

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Today, 20th August our website moves to GOV.UK, the place to find information on all government services. Land Registry is one of over 300 government departments and agencies who have migrated to GOV.UK with many further agencies and departments to follow.  All government services are under one roof. The main principles of GOV.UK are that;…

Changes to our phone numbers

hello

On 1 August we introduced a new “0300” number for our Customer Support phone line. This means that if you want to call Customer Support, you can use a number that is charged according to the standard national rate. We have also introduced new “0300” numbers for a number of our other service lines. The full…

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Service and sacrifice: Land Registry staff in WW1

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Britain’s declaration of war on Germany on 4 August 1914 brought a united response from Land Registry’s staff. Chief Land Registrar Sir Charles Fortescue Brickdale recorded how “while enlistment was voluntary, every man of military age applied for and obtained leave to volunteer for active service. “Afterwards, when the age limits were extended, there were…

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A steel thread for our digital services

steel thread

When a suspension bridge is being built, the engineers start by flying a steel thread, known as the ‘pilot cable’ across the valley. Everything is built off of that thread. As Paul Chambers said in his last blog post, the Alpha team are starting the journey of building a new digital Land Registry, and the…

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