Getting our alpha user stories straight

User needs

As with every good alpha, we’ve been spending time discovering our main user needs for customers and stakeholders – working with them to explore what HM Land Registry services will look like in future. I’m Helen Cassidy, a Researcher at HM Land Registry. I’m part of the alpha team looking at developing our new digital services through…

e-DRS: 1 million applications and counting…

We are proud to announce that we have received over a million applications through the electronic Document Registration Service (e-DRS). The success of e-DRS is in no small part due to the hard work that customers have put into development and enhancement of the service alongside Land Registry’s teams and we’d like to take this opportunity to say thank you to everyone who has been involved.

Practice guide updates – April to Sept 2014

You can find the latest versions of all our practice guides on our website. The latest updates are (most recent first): September 2014 Section 10 of Practice Guide 40, supplement 2 – Preparing plans for Land Registry applications has been updated to clarify our criteria for acceptance of deeds containing multiple plans when using the electronic Document…

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A MacBook tattooed with trendy stickers


I’ve recently come back to a world I’ve missed – product/service development at HM Land Registry. On returning to take up the role of Service Manager on the alpha, I’ve found it’s a world that’s moved on – it’s grown new limbs, ditched the old school satchel and replaced it with a MacBook tattooed with…

Who else wants to help improve digital services for citizens?

Land Registry's Digital Transformation Day

Land Registry has invited local government representatives to attend our latest Digital Transformation Day (DTD) on Monday 13 October. This free event at our Leicester Office, the historic former site of the Pex Sock factory, aims to explore the latest digital service solutions for citizens. To find out more about the event Melissa Croxall, Local…

Muli Bwanji (how are you?)

A Land Registry team has been invited by the Ministry of Lands and Housing (MoL) in Lilongwe, Malawi to assess the requirements for the implementation of a new land policy for the country. Find out more about life on the mission from one of the International team members.

Developing a new House Price Index

HPI heatmap

The four producers of official house price statistics (Land Registry, Office for National Statistics (ONS), Registers of Scotland and Land & Property Services Northern Ireland) announced in November 2013 that we’re identifying options for the production of a single definitive UK House Price Index (HPI). During 2014 we’ve reviewed available data sources and developed a calculation method.

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Enabling people to live in better places? That’s the GeoVation Challenge

Ordnance Survey and Land Registry launched their first combined GeoVation Housing Challenge at The Building Centre on Monday evening. Entrants who develop creative ideas about ‘how people can live in better places’ could share a prize pot £101,000. Ventures must use data from both organisations as part of the solution.

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Introducing front-end scanning

We recently announced our new change programme LR Connect which continues our journey to becoming a digital organisation. Part of this journey is to prepare for our digital future by making changes to our existing systems, structures and processes. We are changing how we handle paper applications. We will scan some paper applications (including associated documents) related to properties already registered with us as soon as we receive them.

Rural focus for Local Land Charges

Meeting delegates at the Land Registry stand

We met with delegates from across the country at the 2014 Local Government Association (LGA) Rural Conference. Held at the Crowne Plaza Hotel in Chester, the annual event brought together decision makers to explore and understand rural perspectives on some of the key topics being debated in local government. The opening address was given by…