Land Charges service homepageWe continue to work on the redesign of our Land Charges service, prioritising the ‘Bankruptcy Register’. This follows changes to the Insolvency Rules 2015 which means that from 6 April this year someone in debt can make an application for their own bankruptcy, without having to go through the courts. The process will be managed through an online service on GOV.UK.

The Insolvency Service is developing this GOV.UK service to allow citizens to make a bankruptcy application online. We’re working with them to see how we can integrate with their new service to automate bankruptcy registrations and improve our internal systems.

The digital service is being developed to meet the Digital by Default Service Standard and the good news is we’re on track to go live April 2016. Having completed our Discovery phase last year we moved into Alpha mid Summer 2015.

During this time we built an internal system prototype which was well received by stakeholders. We also did some early engagement with our external customers to discuss what the change will mean for them and how it will impact their work. Building the prototype gave us a clearer direction on the technology we plan to use and a better understanding of our user needs. It also gave us feedback to be able to improve the design of the system.

Land Charges service worklistWith our planning complete we had an internal Alpha assessment at the end of last year. We successfully passed, and together with Cabinet Office approval we moved into Beta in December 2015. Beta development work is now progressing as the team focus on building a service to go live 4 April 2016.

Once the service is live, customers will see a change to the Office Copy document layout of a Pending Action in Bankruptcy and Writ Orders in Bankruptcy. We’ll be contacting customers before April to update them about the change.

Mina Demaris
By Mina Demaris,
Product Manager at HM Land Registry