On 9 March, we braved the winds and headed to Exeter Racecourse for the Devon & Somerset Law Society (DASLS) event. DASLS aims to be the leading local law society in England and Wales. They encourage and support innovation, integrity, and leadership in the legal profession and provide a strong focus for lawyers in the region.

HM Land Registry staff at the Devon & Somerset Law Society

We set up our stands and monitors, and after a quick sip of below-freezing coffee, we were ready to discuss the new digital services we’re developing. The room quickly filled with delegates (not quite Black Friday sales, but close enough) and before we could blink, we were already delivering our presentations.

All four presentations seemed to be well-received and covered a diverse range of HM Land Registry policies and services. We then opened the floor to the much-anticipated questions and answers session. We got some really good technical questions for the LLC representatives to take back to the Register Services design and build team in Plymouth.

Customers responded really positively to the latest portal enhancement, replacing Daylist Enquiry with our Application Enquiry service. Andrew Robertson was quizzed by delegates about HM Land Registry’s backlogs and discussed the importance of us working together to help reduce the number of requisitions. Also, at the same time acknowledging that we are working hard ourselves to reduce our current backlogs of casework.

The event proved to be a great opportunity to engage face to face with our customers, to hear their concerns and continue to build the strong relationships as we develop our digital services.

If your law society is holding a similar event and you would like us to present then please email llcproject @landregistry.gov.uk

Jamie Winch
By Jamie Winch,
Workstream Lead at HM Land Registry, Local Land Charges